![]() In fact, your text sign-off should just be your name and, if necessary, your place of business. Keep Your Sign-off Short: Your email signature should have your name, job title, credentials, and other contact information on it.A bad text would ask them to explain HTML to you. A good text would ask someone if they’re familiar with computer coding. If you’re asking your recipient a question, make it easy for them to provide a simple yes or no answer. Make it Easy to Reply: Keeping your texts short also means you need to keep them clear.You don’t want to text too frequently or outside of business hours. It’s okay to send a lot of messages to your friends, but not your boss or team members. Keep Frequency in Mind: Professional texting etiquette isn’t just about what you do, it’s also about what you don’t do.Get consent: Outside of one-on-one business texting, you must get express written consent from someone before sending a message.Your messages should get the point across in just a few words. Keep it short: The best part of texting is fast, easy communication.Think of them like bumpers on a bowling alley. There’s no magic formula to speak of, only guidelines. Writing your message is personal to you and your business needs. Rules for Writing Professional Text Messages With these tips in mind, let’s cover the rules you’ll need to know as you write your professional texts. They can help you convey emotion quickly and easily. Enjoy Vegas! Cheers, Jon.Īlso, don’t shy away from including emojis in your texts. If you’re still looking for a freelancer, let me know and we can talk next steps. ✅: Hey Lou, it’s Jon! Loved connecting with you. ![]() Thanks! Jon Jenner, A&M Copywriting,, 97. I wanted to let you know I’d be happy to send you some samples for review. When we met, we talked about freelance work and your need for a writer. □: Dear Lou, thank you for connecting with me at the Vegas convention earlier today. Cut down on flowery language and keep it simple. Texting is intimate, and you don’t want to sound like a robot when you’re communicating with clients or staff. Aside from the character limits, the biggest thing to consider when writing an SMS message is tone.Įven when you’re writing something professional, your tone should be conversational. The recipe for a professional text message is simple and straightforward. We’ve seen a few examples in action, but how do you go about writing a professional text from scratch? How to Write a Professional Text Message Good morning EY Marketing! For the team picnic tomorrow, please reply with what you’re bringing: Now that we’ve outlined a few situations where texts are a perfect fit, we’ll give you what you came here for: templates you can put to use right away. The only times a text message may not be appropriate are moments when an in-person conversation is necessary or you need to communicate private information such as medical or legal records (although there are special rules for these types of texts, too). You want to send encouraging messages or kudos.You have questions or you’re looking to collect opinions.You want to confirm or change the details of a meeting/appointment.You want to send time-sensitive information.You might want to send a text message if… Let’s look at a few situations where a text can be a great tool. It’s not a lot of space, but the best professional messages are clear, concise, and action-oriented. The quick brown fox jumped over the lazy dog. This is exactly how much content you can fit within that limit: When to Send a Professional Text MessageĪ traditional text message is 160 characters. We’ll also explain when they’re appropriate and how to write your own. To help guide you through the professional side of SMS, we’ll share some examples of professional text messages you can send to customers and employees. There’s much more to professional texting than avoiding typical text language.Įven if you don’t believe such a thing as a “professional text message” exists, we’re here to set the facts straight. If you Google, “How to send a professional text,” the number-one thing you’ll read is, “Don’t use abbreviations or slang.”
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